724-584-5500
Service Agreements for Plastics Processing Equipment
Conair service agreements are designed to help processors reduce downtime, extend equipment life, and maintain peak system performance. Each agreement is customizable and built around your installed equipment, production demands, and maintenance strategy, providing predictable service costs and proactive support from Conair-certified technicians. See below for more information about the benefits and tiers included in our service agreements.
Download Service Agreement Brochure
Maximize Performance. Extend Equipment Life. Reduce Downtime.
Give your equipment the attention it deserves. Proactive cleaning and inspection not only improve efficiency but also help prevent costly breakdowns and ensure consistent product quality. Conair can help with step-by-step instructions on how to maintain some of your most critical parts.
MachineHealth Assessments
MachineHealth Assessments (MHAs) provide a detailed evaluation of equipment’s current condition, performance, and risk factors. Available as part of a service agreement or as a standalone service, these assessments provide our team with a baseline of your current operations and help identify issues before they lead to costly downtime.
Each assessment delivers clear documentation and actionable recommendations that support smarter maintenance planning and operational decision-making. By evaluating both mechanical and electrical components, Machine Health Assessments provide processors with a comprehensive view of equipment health across their operations.
Detailed Assessment
The detailed assessment focuses on:
- Specific recommendations to increase uptime and reduce unplanned downtime
- Documentation of abnormal conditions, settings, or measurements taken
Equipment Evaluation
Equipment evaluations examine the physical and operational condition of critical components:
- Inspection of control panels and electrical wiring
- Verification of indicator lights, alarms, and LED/LCD displays
- Prioritized list of recommended repairs and replacement parts
Preventative Maintenance Services
Finding the time and the expertise to audit your internal preventative maintenance program can be nearly impossible. That’s why Conair offers a comprehensive Preventative Maintenance Program tailored to your specific needs.
Factory-trained Conair Service personnel can be scheduled to perform preventative maintenance procedures on your Conair equipment – once a year, quarterly, monthly –whatever best fits with your needs. Advanced scheduling of this service allows Conair to optimize travel and labor costs, enabling us to pass these savings on to you.
During the preventative maintenance audit, Conair personnel can recommend replacing parts, stocking on-hand spare parts, evaluating equipment upgrades, and providing additional training.
Equipment Training Services
Proper training is essential for maintaining equipment performance and reducing operator-related downtime. Conair offers flexible training options that improve operator confidence, maintenance effectiveness, and overall equipment reliability.
Training Options Include:
- Hands-on, on-the-floor training at your facility
- On-site classroom training across a wide range of equipment and process topics
- “Training Boost” one-on-one instruction during service visits or evaluations
- Remote training sessions via Microsoft Teams
Check Out Our Upcoming Trainings
Service Agreement Program Benefits
Customizable Service Agreement Programs
Every operation is different, which is why Conair service agreements are fully customizable. Programs are tailored based on the number of installed assets, production requirements, and customer priorities.
Service agreement visits can include any combination of preventative maintenance, machine health assessments, training, repairs, and parts recommendations, allowing customers to build a long-term service strategy that supports uptime, efficiency, and operational goals.
Exclusive Service Discounts
Exclusive discounts on standard service rates on service agreement visits, while enjoying a discount on our large selection of parts (if a parts discount is not already in place).
Effortless Scheduling
All visits are scheduled in advance, removing uncertainty about availability and unplanned downtime. Stay on track and in control.
Unplanned Service Visits
Even with proactive maintenance, unexpected issues can occur. Service agreement customers receive preferred access to unplanned service visits, helping minimize downtime when urgent support is needed.