Any time you need multiple pieces of plastics equipment that work as part of your plastics processing plant, Conair considers that a “system.” Your system might include multiple receivers with vacuum lines and material lines connected to a pump. Or it might be a central drying system with multiple hoppers. It could be a new downstream extrusion system, a cooling water system, or all of the auxiliary equipment needed to support a new molding line, a facility addition, or a brand-new processing facility.
Creating the right solution for a systems project requires experience and skill. It sometimes can be a huge challenge. By rearranging the way we do business at Conair, we’re better positioned than ever to help you meet that challenge.
Conair’s new Systems Group combines the efforts and talents of four internal teams:
- Systems and equipment specialists
- Project Engineers
- Project Managers
These four teams now work as a single, unified group with the single goal of delivering the best system solution for you.
“Processors usually know what they’re looking for, but need help on executing that vision,” says Nick Paradiso, who directs the Systems Group. “Our customers may want to add machines, expand a material handling system, or even build an entire new plant. But their staff are already busy with the day-to-day operations and often don’t have the time or experience to design a new system.”
“Our new Systems Group structure was developed to improve the customer experience while improving our own internal efficiency,” Paradiso explains. “Now, the entire group is integrated around a shared workflow and the same set of customer information. This enables us to bring a huge amount of specialty knowledge, gained over decades of project and systems work, to every customer challenge. More specifically, that means bringing in engineering and project management expertise early in the proposal process, often before anything is sold.”
The Systems Group workflow relies on regular, cross-functional project roundtables to ensure detailed consideration of every project when proposals are in the development stage. Detailed, up-front consideration reduces risk – for you and for us – because it brings together the systems specialists who listen to your needs and envision possible solutions with the estimators, project engineers and managers who design the actual solutions and deliver the performance you expect. Our thorough process, built around meeting your expectations, helps us eliminate assumptions, confirm or modify recommendations, and bring you a more definitive and reliable proposal quickly. And, when you review that proposal, you’ll be in a better position to ask questions about, and ultimately, feel confident about the proposed solution.
Below are two prime examples of how the Systems Group can eliminate assumptions and ensure your success:
- The Systems Group recently hosted a group from a large, respected plastics processor to review a systems proposal. During the presentation, our engineering lead detailed the layout and installation process for the system, which included a new mezzanine with a 50-hopper central drying system, as requested by the customer. On seeing the mezzanine details, the customer identified a possible conflict between the mezzanine system installation and ongoing production. The ensuing discussion, between our engineering team and the customer, pinpointed the potential problem and resulted in immediate, but functionally equivalent modifications to the mezzanine plan that addressed the concern. Our responsiveness won the customer’s confidence and earned us the project.
- On another occasion, the Systems Group presented a proposal for a greenfield plant development project. However, the complexity of the project was such that it was difficult to visualize using a typical 2-D flow schematic of the project. So, the Systems Group generated comprehensive 3-D isometric drawings that detailed the entire proposed installation. By using the isometric drawings, we were able to illustrate precisely how each system would be installed, how it would fit in and around beams and crane rails, and even how we would install a railcar unloading system and its supporting vacuum pumps in an extremely small space.
We know that when you come to Conair for system solutions, you bring very real concerns for the success of the project and the future of your business. That’s why we restructured our Systems Group – to listen better, master the details, and respond faster with expert solution proposals and the know-how and resources to install and deliver them.
Bring us your challenges, so that you can see and experience the deep resources of knowledge, experience, and capability that our new Conair Systems Group can offer. If you challenge us to offer a solution, we will answer.